General Enquiries: 01895 450 701 Existing Clients: 01895 450706 info@businesstraveldirect.co.uk

Growth, Development And Recognition

Working for Business Travel Direct is an exciting and rewarding experience. We have excellent staff retention and our Investor in People accreditation shows our commitment to our employees, so why wouldn’t you want to look at our careers?

Careers

Working for Business Travel Direct is an exciting and rewarding experience. We have excellent staff retention and our Investor in People Bronze Standard accreditation shows our commitment to our employees. If you would be interested in working for us, please email your CV and a covering letter to ngrice@businesstraveldirect.co.uk and we’ll come back to you!

Junior Travel Consultant

Langley, Slough – Permanent – Full Time

Job Purpose:

To provide exceptional service to all clients and colleagues ensuring that service level agreements and key performance indicators are met. The primary role is to fulfil clients UK travel requests ensuring that travel policies and procedures are followed.

 

Main Responsibilities:
  • Complete all rail, car, hotel, parking, ferry and air reservations
  • Answer all incoming calls or respond to e mails within agreed service levels.
  • Managing your own reservations ensuring that they have been completed efficiently and promptly
  • Ensure all requests are researched offering a minimum of 3 choices to customers where appropriate
  • To ensure quality control checks are completed on all bookings
  • Meet sales targets set by Team Manager
  • Maintain traveller profiles where required
  • Ensure complaints are escalated to Team Manager
  • Invoicing
  • Arranging hotel bill backs
  • Ability prioritise, manage and complete a variety of tasks by given deadlines
  • To assist the Travel Team wherever required

 

Skills, Experience and Qualifications:
  • Great interpersonal and communication skills
  • Be able to communicate with the managers at all levels
  • Ability to work as part of a team and individually
  • Excellent time management and organizational skills
  • Effective time and workload management
  • Proactive problem solver
  • Excellent admin and organisational skills
  • Attention to detail
  • Ability to want to learn new processes and products
  • Be able to deliver a high level of customer services at all times
  • Full Microsoft understanding including Word/ Outlook
  • Enthusiastic and friendly approach

Executive Support Administrator

Langley, Slough – 30 hours per week – Permanent

Business Travel Direct is currently recruiting an Executive Support Administrator for a 30 hour, 5 days a week position based at our Head Office in Langley, Berkshire. Supporting the Senior Executive – HR in day-to-day duties for around 125 employees. Business Travel Direct is a busy Travel Management Company which is expanding at a rapid rate.

The ideal candidate will be able to manage all of the HR administration for the group. You will be enthusiastic, be able to apply common sense and ideally hold previous HR experience which you will utilise on a daily basis. Included in the position would be to manage all facilities for the group. This covers 6 sites across the South East and some planned travel to these sites would be needed. You will meet and greet all visitors and clients to our Head Office.

The position will also be providing support to the Executive Director. The position is starting immediately with a flexibility on hours but not on days.

Implementation Support

Langley, Slough – Permanent – Full Time

Do you know about Travel Systems? Bored of not being about to make changes that you know would work? Read on below…

At Business Travel Direct, we have a position within our Implementation Team for an Implementation Support Assistant. This position is brand new and we are really excited about it. Hopefully you will be too!

We are looking for someone to come and join our implementation team who has worked within a travel operations setting and is familiar with booking systems such as GDS’s, traveller profiles, rail/hotel booking systems or other travel-related systems. You will bring knowledge of the travel industry to date (it doesn’t have to be loads, we will train you) and you will start to develop and literally implement them into our processes. The successful candidate will have a passion for using technology and travel systems.

To make a real success of the role, there are some things that we think you will need. Such as naturally having high levels of attention to detail and be someone who proactively likes solving problems. You will be organised, able to work with little supervision, and have a keen willingness to learn new skills. Being deadline-focused is essential as is your ability to prioritise and manage workloads. You will love multitasking as you will be required to complete a variety of tasks to a given timescale.

You will also have excellent written and communication skills and has previous experience in administration. Computer skills and Microsoft Office experience is essential, especially Excel. Full systems training will be provided, although previous usage or understanding of these systems will be an advantage.

So if this sounds like something that you would love to make your own then apply by emailing ngrice@businesstraveldirect.co.uk with your CV and a cover letter!

Administration Assistant

Langley, Slough – 1 Year Fixed Term Contract – Full Time

Business Travel Direct have recently revised their administration function and as a result we have now created a central hub for the company. This exciting opportunity will allow the right incumbent to take the role and make it their own. Working within a team of 6, that will expand to a team of 8 you will work closely across all 3 sites to ensure that cross function activity is seamless. Full training for the role will be provided however this a very exciting new opportunity.

Job Purpose:

Reporting to the Administration Manager, you will be expected to provide high quality and sustainable administration to Operations teams, supporting company margin and cash flow initiatives.

 

Main Responsibilities:
  • Support company margin and cash flow initiatives
  • Client Invoicing
  • 3rd party supplier invoicing
  • Clearing un invoiced through workflow management and 743
  • Credit card reconciliation / Conferma SNAP
  • Maintain invoice backlog to 6 weeks
  • Refunds
  • Billbacks
  • Assisting with general accounts queries
  • Work onsite at all other office locations as required
Skills, experience and qualifications:
  • Proficient use of Procon
  • GDS knowledge
  • Effective time and workload management
  • Proactive problem-solving approach
  • Effective written communication skills required
  • Excellent administration and organisational skills
  • Deadline focussed with ability to prioritise, manage and complete a variety of tasks to given timescales
  • Ability to use initiative and work with little supervision
  • Very high level of attention to details
  • Computer skills – Microsoft Office experience essential

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