Expertise, Experience And Loyalty
Julie Oliver Managing Director
Julie has been with Business Travel Direct since 1994, initially as a consultant, and then as an employee. Julie has a wealth of experience in all areas of travel management and represents Business Travel Direct on many industry boards. Her strategic vision has enable Business Travel Direct to utilise global partnerships and implement industry-leading technology
Andrew Perolls Executive Director
Andrew recently joined the Board of Business Travel Direct with a background of senior leadership roles in Travel and Event Management spanning 18 years. With a track record in business transformation Andrew specialises in helping companies to unlock their potential through identifying and implementing strategic growth plans, both in the UK and internationally. Andrew believes that business success comes from a true partnership approach with clients combined with constant innovation to keep one step ahead.
John Burroughes Director of Industry Relations & Corporate Affairs
John’s career has taken him from theatre to retail and, more recently, to business travel, however the one common denominator is the managerial qualities he brings to each company. John bought Uniglobe Preferred Travel over 20 years ago and has seen the company grow substantially thanks to his forward-thinking nature and impressive knowledge of the industry, which he brings to Business Travel Direct.
Mandy Warwick Senior Director Groups and Events
Mandy joined Business Travel Direct in 2018, leading the Groups and Events division. She began her career in meetings and events in 2006 and has since held senior positions managing groups, meetings and events departments within the Travel Industry. Mandy has managed a vast array of event types of many different sizes, the largest being for 6000 delegates. Her experience and unwavering passion for the industry makes her an invaluable asset to Business Travel Direct.
Vanessa Bailey Director of Client Partnerships
Vanessa has over 25 years of experience within the travel industry, of which more than 10 years have been spent dealing with a range of clients at Business Travel Direct. Vanessa manages a portfolio of organisations and is constantly striving to help them make the most of their travel solution and budget, regularly arranging technology demonstrations and organising travel road shows for her clients.
Andy Pay Operations Director
Andy holds over 25 years of experience within the travel industry. He is responsible for overseeing our client services teams in our Oxford and Uxbridge offices, ensuring that our clients receive the best customer service.
John Pawson Marketing Director
John joined us in 2018 as Marketing Director, and is responsible for the Brand and Marketing activity for Business Travel Direct and a number of other brands. John brings with him over ten years of marketing experience, five of which have been spent working with a range of companies operating in the Business Travel industry. With a background in both client-side and agency settings, his diverse expertise will help shape the future of the Business Travel Direct brand.
Andrew Burroughes Products and Implementations Director
Having worked in the travel industry for over 20 years, Andrew has a wealth of experience in all aspects of the business, covering operations, sales, finance, travel technology and implementations. Andrew’s unique approach when delivering new products and services along with his wider understanding of the industry ensures he and his team are focused on creating tailored travel solutions for our clients, and delivering award winning service.
Mark Roberts Operations Manager
Mark has over 27 years of experience within the travel industry, coordinating the activities of consultants in arranging optimal travel arrangements for a number of high profile accounts located in various industries. These have included Aerospace, IT, Banking, Media and Pharmaceutical Companies.
Julie Kirby Team Manager
Julie has been in the travel industry for over 25years, of which the last 10 years have been working for Business Travel Direct. Julie manages a team of 11 reservation staff who look after a large portfolio of clients. The team thrive to maintain a high level of service, expertise and value for money for all their clients travel needs. Julie also attends customer review meetings with the client partnership team.
Hannan Rahal Finance Operations Manager
Hannan’s professional background over the past 18 years has always been within Office Management, with vast experience handling a wide range of administrative and executive support to ensure operations and procedures are accomplished and run smoothly. Hannan’s role varies from a number of different responsibilities as the interface across 3 departments: Finance – Manage and oversee all Accounts Receivable functions, Client Services – Assist with Implementation, Client Partnership – Ensure client Accounts Team are satisfied with billing and efficiency.
Ian Ferguson Travel Solutions Consultant
Ian is an expert in technology, change management, thought leadership and strategic planning. With over 21 years working within the business travel industry, Ian offers a blue-sky approach to achieve driven outcomes for our clients.
Richard Jarvis Business Services Manager
Richard heads our SMARTinsight department, providing our clients with data analysis and sophisticated management information. With over 40 years in the travel industry, Richard’s role is to interrogate travel data and confer with our client partnerships team to ensure our clients achieve substantial savings on their travel solution.