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Real-time Risk Alerts And Communication

Our traveller-tracking tool allows us to continuously risk-assess and communicate with your employees, assisting you with Duty of Care fufilment and compliancy. Ask for an online demonstration of SMARTtrack to see it for yourself.
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Assess, Locate, Communicate

Traveller security is one of the most important things we could offer you, and we are committed to supporting you in fulfilling your Duty of Care requirements. That’s why we’ve invested in powerful tracking software that allows us to locate and communicate with all your travellers, wherever they are in the world.

Our traveller-tracking tool is powered by industry leaders, SAP Concur, and provided by Business Travel Direct. SMARTtrack is a global communications platform which allows us to instantly send an SMS message, email or send a push alert from our office straight to your mobile phone. Using our direct international newsfeed from Risk Line, any bookings made through us; either through our consultants or through our SMARTbooker tools; are automatically assessed against any potential danger nearby which could impact the health and safety of our travellers. We’ll send details of the potential risk, advice, an emergency number to call should you need alternative travel arranged; and then using a two-way communications system, we’ll wait for you reply.

Using our SMARTtrack platform, Business Travel Direct now offers a number of services, entirely free of charge to our clients:

  • Risk Assessment and Duty of Care fulfilment
  • Travel disruption alerts such as flight cancellations
  • Policy compliance messages
  • Granular search options via flight number, hotel supplier, geographical risk level, political unrest, severe weather, health alerts, name, and company
  • Syncing every 20 minutes, our traveller’s trip itinerary is automatically updated onto the SMARTtrack system, giving us all the information we’d need to ensure they remain safe

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Duty of Care Brochure

Find out about our traveller tracking and communications platform.
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