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Case Studies

We’re the right people with the right experience and expertise to get to know you and your travellers. We aim to partner with you to develop the best possible travel solution. Read our success stories here

A Duty of Care Case Study: Hurricane Irma and Maria

Historically, the weather in the Caribbean around the months of August/September is unpredictable and turbulent, so we always consider the potential risk our travellers could face during this time. Irma and Maria escalated really quickly so it did require some...

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Strategic Partnerships in Global Travel – A Case Study

A Business Travel Direct client with a large travel programme faced a number of challenges with their previous partner. With over 1700 employees travelling to a number of regions worldwide, they found that they had little consistency, received poor customer service...

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Business Travel Direct Case Study: Viking Recruitment

  Viking Recruitment Ltd provide travel services to their portfolio of marine clients through the use of their in-house booking team consisting of 3 full time individuals. Processing approximately 3,500 bookings per year, their travel spend was approximately £1.6...

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SMARTtrack Case Study: Turkish Military Coup July 2016

How are you making sure you’re offering your travellers around-the-clock risk management and duty of care? Our platform, SMARTtrack powered by Concur, automatically risk-assesses each of our travellers against 160,000 news sources in over 220 and sends out the right...

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Marine Travel Direct Case Study: Aquatic

"The implementation process with Marine Travel Direct has been very smooth, with excellent response times from the team and regular communication.   They’ve taken the time to understand what we need and with high standards of customer service, expertise, and...

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SMARTtrack Case Study : Terrorist Attacks in Brussels

Duty of care, disaster recovery and risk management is, we believe, the most important function we can offer as a business travel partner. The ability to locate and instantly communicate with travellers who are potentially at risk is critical in today’s climate of...

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Productivity: How to Have a Stress-Free Travel Solution

Learn more about how you can ensure your employees are fit, healthy and productive whilst travelling

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