What’s new this month?
Ensure you stay up to date on all the latest industry news, company updates, apps and gadgets of the month!
IHG and Marriott Hotels Change Cancellation Policy
Intercontinental Hotels Group (IHG) has changed its cancellation policy to 24 hours across the majority of their properties to create greater consistency.
Until recently, IHG offered free cancellation up to 4pm on the day of check-in, but now guests will have one day prior to arrival to cancel without charge. IHG owns brands such as Intercontinental, Holiday Inn, Crowne Plaza and Kimpton.
Marriott Hotels have also amended their policy, moving to a 48-hour cancellation period which is now officially in place around the world.
JFK Terminal Improvements
JFK Airport in New York is undergoing construction over the next six months to improve Terminal 7, with the redevelopments being completed by the end of January 2018.
The airport is anticipating longer delays getting through security screening at Terminal 7 over this period, and has advised travellers to allow an extra hour to ensure reaching the departure gate in plenty of time.
This will affect any passenger on flights departing after 5pm local time. For more information on the improvements at the airport, please follow this link.
SMARTvenues and Events mini-series: Delegate Management
Our dedicated SMARTvenues and events team has a range of services available to your company, including delegate management.
The team can ensure all delegates attending your event will receive the relevant information ahead of the day to make it as seamless as possible Additionally, they will take all delegate requirements for the event, such as dietary information, accommodation needs and contact details so you can focus on your role.
Your brand is important and our team will do everything to share the message you want to send to your attendees. Want to take the hassle out of organising your next conference or event? For more information and to contact our specialists, please click here for the website.
Virgin Atlantic Announce New Joint Venture
After the success of the Transatlantic Joint Venture with Delta Airlines in 2014, Virgin Atlantic has agreed a deal with KLM and Air France to become the preferred choice for passengers travelling between the UK, Europe and North America.
Virgin Atlantic Flying Club members will be able to collect points and tier benefits when flying with Air France and KLM, who have announced they intend to purchase 31% of Virgin Atlantic to solidify the partnership.
Introducing… hub by Premier Inn
Premier Inn has introduced a new, more compact group of hotels to their brand called hub. These rooms may be nearly half the size of a standard Premier Inn room, but have plenty of little quirks designed to make a traveller’s life easier.
All rooms still feature the Hypnos mattress to ensure a good night’s sleep and an en-suite shower room, but also includes technical features including touch-screen bed panels to control heat, light and ‘do not disturb’ signs. Each room has a Smart TV with catch up, wireless streaming and free movies available and tablets at reception to check the latest news, weather and travel information.
Hub has been designed to optimise space, so there are handy storage solutions under the bed for your suitcases and plug sockets are located to ensure that all devices are charged before you leave. There are currently five hub hotels in London and two in Edinburgh, with another 11 in the planning.
TFL launches the TFL TravelBot
Trying to organise your journey around London but don’t know if there are any delays? Transport for London (TFL) have launched Facebook Messenger TravelBot so you can receive live updates on anything from the tube and rail status, bus routes and arrivals and even ask to download a map.
All you need is Facebook Messenger downloaded on your phone or portable device and you can ask it simple questions such as ‘how is the DLR line running?’ or ‘when is the next 38 bus?’ If it doesn’t understand your question, it will ask you to explain. It has been designed so that anyone can use it – it’s not just for the most technically-gifted people.
The app is now up and running; for more information on how to use it and what to say, please visit the TFL website.