Business Travel Direct has become the first Travel Management Company (TMC) in the world to have booked British Airways (BA) NDC (New Distribution Capability) fares for clients through the SAP Concur booking tool.
“We’re very much focussed on keeping ahead of the curve” explains Business Travel Direct’s Product & Implementation Director, Andrew Burroughes. “The advent of NDC marks a shift in the landscape of Business Travel. It’s a hot topic and one that’s only going to become more prevalent. Being the first TMC to have made live NDC bookings with British Airways through SAP Concur really does prove our ability to stay relevant and future proof our offering to clients. And we’re making these bookings with clients on a daily basis now. It’s both a testament to our unique, collaborative relationship with SAP Concur and a demonstration of our unparalleled in-house technical capability.”
As a Preferred TMC Partner of SAP Concur in the region, UK-based Business Travel Direct work closely with the technology provider when developing new functionality. This latest milestone is a clear demonstration of both company’s commitment to a pioneering approach and highlights how closely the two businesses are aligned.
“Business travel is a fast-moving industry, with corporate customers always on the look out for advantages and new ways of working to benefit their travellers”, explains Pierre-Emmanuel Tetaz, SVP & GM EMEA at SAP Concur. “Rather than waiting for NDC-content to be enabled on the GDS system, especially with carriers surcharging and limiting inventory in that channel, many travel managers want to access this content as early as possible and through the tools and TMCs that they operate with.”
NDC is the latest major development in fare distribution. This new set of technology standards gives airlines, such as British Airways, more direct access to distribute fares through third parties. Being the first agent in the world to have made BA NDC bookings through SAP Concur is of real significance to Business Travel Direct, a company dedicated to offering the best rates and most comprehensive range of options for bookers and travellers.
Ian Luck, Head of Distribution at British Airways states: “Corporate booking tools are a key enabler for corporate customers to book British Airways through NDC, and ensure our corporates have access to NDC-enabled content. We are delighted that Business Travel Direct has chosen to work with SAP Concur and connect a number of their clients to NDC when booking in Concur Travel. This highlights some of the great progress that is being made with NDC in the corporate travel space in our centenary year.”