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Smart Tourism – the next great industry buzzword

WIN Travel Network, of which we are a member, recently published an interesting article entitled ‘Technology – the world’s smartest cities’ which talked about a new phase of ‘smart tourism’. The article draws attention to how, amidst the rise of digital technology,...

Gamification in Travel

Gamification is one of those buzz words that is being heard more and more in the world of hospitality and travel. But what does it really mean, and how can it be applied to travel policy? All gamification really means is to ‘make a game out of a non-game...