A chat with Steve Reynolds, CEO of TRIPBAM
A lot can happen to a hotel rate from the time you book it to the time you check in. That’s why we partnered with TRIPBAM last year; to offer you a hotel rate assurance programme that would monitor booked room rates and alert us if a cheaper room within the property – or within the local area – became available. Not only does TRIPBAM save money but it also enables us to make sure your hotel programmes are honouring their negotiated agreements and offering you the lowest available price. If they’re not, TRIPBAM will know about it! Our Managing Director, Julie Oliver, sat down with Steve Reynolds, the CEO of TRIPBAM, to have a tea and chat about the product and what kind of questions it answers about the hotel/customer relationship.